|
If you have a question about our patented Glamourmom® products, there’s a good chance that you’ll find the answer right here. If we missed your question, feel free to contact us at customerservice@glamourmom.com, or you can call one of our helpful customer service representatives at 1-888-579-4666, 9 a.m.–5 p.m, Monday through Friday, EST.
What is the difference between your Nursing Bra Tank and Nursing Bra Top?
How do I exchange an item?
The fit isn’t quite right. How do I get a refund?
I bought a Glamourmom® product from a store and want to exchange it. Do I go back to the store or send it to you?
How do I determine my size?
Do you offer gift certificates?
I entered my discount code for free shipping and it doesn't seem to work. What should I do?
I want a free Glamourmom®! How does the Glamourmom® program work?
Where do I find a store that sells Glamoumom® products?
Do you charge $5.00 for shipping no matter how many tops I purchase?
Do you offer anything for a "dress-up" occasion?
What is Glamourmom's privacy policy?
What are Glamourmom's terms of use for Glamourmom.com?
What is Glamourmom's shipping policy?
Q. What is the difference between your Nursing Bra Tank and Nursing Bra Top?
A. Both tops offer a built-in, soft-cup frame and elastic shelf for total breast support and complete post-partum stomach coverage. The differences lie in the straps and the clasps.
In the Nursing Bra Tank, the sexy, spaghetti-style straps are made of the same fabric as the tank. No one but you will know that there is a built-in nursing bra underneath, so you can wear the tank "as is" without any layering. The clasps sit flush to the fabric to "blend in" with the straps as well.
Our Nursing Bra Top is designed to be worn underneath and is a more bra-like version of the tank to provide even more breast support. We made the bra straps wider and used a smooth elastic instead of the same fabric as the tank. These straps can be adjusted easily on-the-fly and have traditional bra hook closures that are easy to open with one hand.
To see the differences "first-hand," please click here for a visual comparison.
TOP
Q. How do I exchange an item?
A. We'll be happy to accept a return or exchange an item within 14 days of your receipt of a purchased item as long as it is unwashed, unworn and still has the original tags on it. Please send it to the following address along with a note stating the size and color of the new item that you're requesting.
Glamourmom Returns and Exchanges
211 Yardville-Hamilton Square Road
Yardville, New Jersey 08620
TOP
Q. The fit isn't quite right. How do I get a refund?
A. Please send the top, along with a note asking for a refund, to the address below. Please make sure that the top is unworn, unwashed and still has the original tags on it. To help us improve our products, we'd love your feedback as to why you're returning the item.
Glamourmom Returns and Exchanges
211 Yardville-Hamilton Square Road
Yardville, New Jersey 08620
TOP
Q. I bought a Glamourmom® product from a store and want to exchange it. Do I go back to the store or send it to you?
A. If you bought a Glamourmom® product from a store or another Website and wish to exchange or return the item, please return it to the place from which it was purchased. If you encounter any problems, please call our customer service line at 1-888-579-4666.
TOP
Q. How do I determine my size?
A. Please click on the "Find Your Size" link at the top of any page.
TOP
Q. Do you offer gift certificates?
A. At this time we do not offer gift certificates. Please check our Website periodically for updates on this service.
TOP
Q. I entered my discount code for free shipping and it doesn't seem to work. What should I do?
A. When you enter your discount code, be sure to enter it in the "Discount Code" box. (Do not enter it in the "GM Code" box). Also, check to see that the discount code is still valid. If the code is still valid, please proceed to the last page of the ordering process and the discount will take affect. NOTE: you can find discount codes in various magazines that advertise Glamourmom® products. We are unable to send you a discount code through our site or customer service.
TOP
Q. I want a free Glamourmom®! How does the Glamourmom® program work?
A. It's easy! Simply register at the "Do You Want to Be a Glamourmom" link at the top of any page. You will receive your own unique "GM code" by email.
Refer any of our Glamourmom® products to other new moms and ask them to put your code in the "GM" box when they place an order. Please note that the referred customer cannot be yourself, nor can your code be used for any orders by, for, or to yourself or your address. For every three Glamourmom® products sold under your code you will receive a FREE Nursing Bra Top or Nursing Bra Tank in the color and size of your choice. (There are 21 colors to choose from!) Please allow up to three weeks to be notified.
TOP
Q. Where do I find a store that sells Glamoumom® products?
A. Please click on the "Store" link under the Shop heading at the top of any page.
TOP
Q. Do you charge $5.00 for shipping no matter how many tops I purchase?
A. Yes, you can order as many tops as you wish and the shipping charge will always be $5.00 for orders shipped within the United States (including Alaska, Hawaii and APO addresses).
For Candian orders, the shipping costs remain at $19.00 no matter how many items are ordered, and for all other countries, the shipping cost is $29.00 for any quantity of tops.
These shipping costs are good towards customer orders only.
TOP
Q. Do you offer anything for a "dress-up" occasion?
A. Our lovely, A-line Glamourmom® Built-In Nursing Bra™ Dresses are perfect for any occasion and come in two lengths—mid-thigh and knee-length. The mid-thigh length is available in black and the knee-length dress is available in black or luscious ruby red. In addition, we offer a flattering tankini swimsuit, available in charcoal or black, so you can enjoy the surf and sand in style. Plus, for "Glamourmoms on the go" we have a fun yellow Glamourmom® bag with two deep water bottle pockets for thirsty nursing moms.
TOP
|
